In case of an emergency, we will make an attempt to contact you, your emergency contact or your vet. We cannot accept any pregnant pets or females in heat. IN ORDER TO PROTECT YOUR PET, HEAVENLY PET RESORT WILL NOT ACCEPT ANY PETS WITHOUT THEIR REQUIRED VACCINATIONS!!!ĭogs must be at least 4 months old, with three sets of vaccinations to stay with us. Please bring your pets' vaccination records when you come to make reservations. We take cash and any of the major credit cards (Except American Express). However, if your pet was bathed or groomed on the day of departure, you will not be charged the daycare fee. Any pets picked up after 11:00 am will be charged for Daycare fees. Temple City does not have a pool.Ĭan we have our pet bathed/groomed during their stay?Ībsolutely! Just make sure to request it at the time you drop off your pet.Ĭheck-out time is 11:00 a.m. We offer extra services such as Grooming, Pedicures, Facials, Teeth Brushings, application of Flea/Tick Frontline Plus, application of medication or vitamins, Serving the Owner's own food, Pool access, Private walks, extra play time, private play time, Yappy Hour, Ice Cream and Sunday Pickups. What kind of special accommodations do you have for the pets? However, if your dog is Neutered/Spayed, friendly and enjoys the company of other dogs, you may request a Yappy Hour (Playtime with other friendly designated dogs during the stay). We will not socialize your dog with other dogs as a policy. Please see our list of additional services under the Rates.
Additional play times can be added to meet your pet's needs. At the West Covina each guest is taken out one time a day. How many times do the dogs get out to play?Įvery guest is taken at least three times a day at the Upland and Temple City location, depending on the occupancy. However, we will not accept any pregnant pets or females in heat. No, they do not have to be spayed or neutered to stay with us. How old does a dog have to be to be boarded at your facility?ĭogs must be at least 4 months old, with three sets of vaccinations to stay with us.ĭoes our pet have to be spayed/neutered to stay at the resort? pill form or liquid), however we do NOT administer injections. We can administer most medications if they are taken by mouth (ie. We have a staff member living on the premise in case of a natural disaster. You can always call us to see what other items you may bring for your pet or if you have special requests. This has happened! Please only bring items that are safe for your pet. The only things we discourage are items that may be dangerous to your dog if they have habits of, for example, ripping up their bedding and swallowing the stuffing, or chewing up toys and then swallowing them.
We encourage you to bring your dogs own bedding, toys, food, treats, etc. What can we bring for our pets during their stay? Our facility is not open to the public on Sundays.
We have refrigerators/microwave/stoves, if you need us to prepare some special for your pet. You are welcome to bring your own food, but an additional nominal fee will be charged for special handling. We feed twice a day, but will follow whatever feeding instructions you may have. We feed your pet Nutrisource Lamb and Rice. What kind of food do you feed the animals? IN ORDER TO PROTECT YOUR PET, HEAVENLY PET RESORT WILL NOT ACCEPT ANY PETS WITHOUT THEIR REQUIRED VACCINATIONS!!! For existing customers, make sure you fax us or mail us a copy when you take your pet for their annual vaccinations. VACCINATION REQUIREMENTS DHPP, Rabies and Bordetella for Dogs FVRCP for Cats Please bring your pets' vaccination records when you come to make reservations. What are the vaccination requirements for cats and dogs? Of course! Visiting hours are from Mondays to Saturdays 12:00-3:00pm
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